FAQs about Casad Family Farms

Box + Bag Returns

Did you know that we reuse our boxes/insulation and insulated cooler bags? Each delivery of meat is in a box that we can reuse a handful of times and insulation that we can reuse many times. The same goes for our cooler bags.

We have multiple ways to return boxes/insulation and cooler bags:

Option 1:

Leave on your porch the next time you are expecting a FREE local delivery of our regenerative meats! (We deliver to these local zip codes: 97701, 97702, 97703, 97741, 97753, 97756, 97759) We will swap out the empty box/bag with a full one (and whisper a little thank you).

Option 2:

Porch drop box/insulation or bag at the home of Farm Friends who live centrally located in Bend, and where we pick up twice a month:

63230 Town Ct Bend, OR 97701

Option 3 (box/insulation only):

Send the box with insulation back to us by including a small book, or CD (nothing with ads!) in the box to qualify for the VERY cheap MEDIA MAIL service. It will cost ~$4-6. Please mail to our return address:

Casad Family Farms

2595 NW Elm Lane Madras, OR 97741

As a big Thanks! for returning our reusable packaging, we will issue shop credit after ten boxes or bags are returned:

For each box returned, you will receive a $10 credit to your account and when you have returned 10 boxes (that we catalog in our system), we will send you a discount code for $100 off your next meat box order. (These credits only apply to boxes containing insulation)

For each bag returned, you will receive a $5 credit to your account and when you have returned 10 bags (that we catalog in our system), we will send you a discount code for $50 off your next meat box order.

Please help us in our sustainability efforts by keeping the insulation out of the landfill and returning the boxes and insulation to us!

Meat Shares

Meat Shares *Local Pickup or Local Delivery Only*

Beef and Pork Meat Shares are bulk shares of Quarter, Half, and Whole animal shares. Meat Shares are the most economical way to eat Organically raised, regenerative meats. Shares are available for local farm pickup or Local Delivery (Bend, Oregon) only.

We do not ship Meat Shares.

Each product has a breakdown of average pounds of take home meat per share size, cost per share size and how much freezer space is needed.

If you have any questions about buying meat this way, feel free to reach out to : customerservice@casadfamilyfarms.com

Beef and Pork Cut Diagrams
Free Local Delivery

We offer FREE Local Delivery to a handful of local zip codes:

97701, 97702, 97703, 97741, 97756, 97753, 97759

*97759 Sisters Customers will be able to pick up their order at The Stand in Sisters. They are located at 254 E Adams Ave. Please be prepared to pick up between 5-7pm on delivery days OR be picked up by the next morning.

Please note that orders must reach a minimum of $50 to qualify for free local delivery.

Please refer to our other FAQ about Box/Bag returns and shop credit!

Shipping Info

We ship via FedEx to Oregon, Washington, Idaho, and California via 2 Day Service on dry ice.

We ship on the FIRST & THIRD Tuesday of each month.

We have an 8# minimum on shipped orders. We require this weight minimum to ensure that your order will arrive to you frozen.

Customer Loyalty Gifts

We send out quarterly Customer Loyalty Gifts to our customers who place at least 3 orders per quarter ($50 minimum for local delivery, 8# minimum for shipped).

Our gifts reflect our ethos of expressing gratitude and thoughtful, conscientious living.